To ensure timely and consistent follow-up on outstanding balances by sending daily billing reminders to families with unpaid accounts.
## Step 1
Log in to Brightwheel
Access your Brightwheel account using authorized credentials.
## Step 2
Go to Billing Section
From the main dashboard, click Billing.
## Step 3
Identify Outstanding Balances
Scroll down the billing page.
Look for accounts highlighted in red, indicating unpaid or outstanding balances.
## Step 4
Open Action Menu
On the right side of the screen, locate the parent account with an outstanding balance.
Click “Actions” next to the applicable account.
## Step 5
Send Reminder
Select “Send a Reminder” from the dropdown menu.
Confirm the action to send the billing reminder to the parent/guardian.
## Step 6
Repeat Process
Continue the same steps for all accounts with outstanding balances marked in red.
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