Enrollment Calling Process

Priority Focus

Priority location: Learning Days Center – Gresham (fill 28 Preschool/PFA openings). Also support Learning Days family homes and Beaverton/Hillsboro locations as listed in the client packet.

Calling Basics

Use the approved scripts and location details (hours, programs, curriculum, financial assistance such as ERDC, arrival instructions). Confirm PFA eligibility when relevant (age and Multnomah County address rules per current client guidance).

Follow-Up

Log every call outcome. Schedule tours where appropriate. Escalate questions you cannot answer to the assigned SPM/client contact. Keep notes in the designated tracker.

Gresham Priority Location

Learning Days Center – Gresham is the priority location, with 28 Preschool for All openings to fill.

Programs and Location Support

Support Learning Days family homes and the Beaverton and Hillsboro locations as listed in the client packet.

Use current client guidance for hours, programs, curriculum, ERDC financial assistance, and arrival instructions.

Eligibility and Call Handling

Confirm Preschool for All eligibility when relevant, including the child’s age and Multnomah County address rules.

Use the approved call scripts and record each outcome in the designated tracker.


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