## Purpose
Process the assigned monthly claims, review the Office Error Report (OER), correct supported errors, and submit only after the report is clear and approved.
## Procedure
1. Sign in to KidKare through the approved password manager and work in the correct sponsor/center mode.
2. Advance the claim month when required, select the assigned center, and confirm that labor reports, attendance, meal counts, and the school calendar are complete.
3. Open **Claims → List Claims**, select the month, and submit or process the claim according to the client workflow. Choose **Process & Print OER** and save the report in the approved location.
4. Review the OER against the claim records. Use the current approved error-help reference to determine corrections.
5. Correct errors that the assigned role is authorized to change. Escalate administrator-only errors to the designated reviewer rather than guessing.
6. Reprocess the claim using **Process Claims → Reprocess Existing Claims** and generate a new OER. If errors remain, follow the approved un-submit/reprocess procedure and repeat the review.
7. Continue until the report confirms there are no errors. Send the cleared report for designated approval before any external submission.
8. Record the result and next step in the approved task tracker. Use any required VPN or browser setup only under the client’s authorized workflow; this article does not contain access details.
## Quality checklist
- [ ] Correct claim month and center selected
- [ ] Supporting attendance, meal, labor, and calendar records checked
- [ ] OER saved and reviewed
- [ ] Corrections supported and authorized
- [ ] Claim reprocessed and OER cleared
- [ ] Approval obtained before submission
- [ ] Task status updated