Manage prospective student leads for ITAVA and Geaux Academy in Sotellus from inquiry through enrollment. Current fees are **$100** one-time registration, **$170/week** for infants and 2-year-olds, and **$150/week** for ages 3 and above. Confirm rates before sending messages.
# Capture and Contact Leads
Record website, social-ad, phone, email, walk-in, and Google-ad inquiries in Sotellus with parent/guardian name, child age, contact details, source, and inquiry date. Contact within 24 hours, provide current fees, and invite the family to schedule a tour through the approved booking link. Log the contact, key points, and tour status, then create a follow-up task.
# Follow Up
If no tour is scheduled, follow up on Day 2–3, call or message on Day 5–7, and continue weekly for up to four weeks when appropriate. After a completed tour, contact the family within 24–48 hours, thank them, repeat current pricing, answer questions, and offer help with enrollment.
# Complete Enrollment
Confirm the registration fee and age-based tuition. In Sotellus change status to **Enrolled**, record start date, classroom/teacher, and tuition plan, schedule orientation, and provide the welcome packet and parent-resource links.
# Review
Review weekly inquiries, follow-ups, tours scheduled/completed, enrollments, urgent leads, and effective sources. Keep all communication professional and log every interaction.