Sign in to Brightwheel, open Paperwork → Waitlist Form, and review submitted entries.
# Contact Families
Using the approved staff mailbox, email each family to say that Luna Academy has openings. Include the parent’s name when available, the current promotional offer or registration discount, an invitation to respond or schedule a tour, and a warm professional greeting.
# Monitor and Close
Track replies, respond promptly, and update Brightwheel from the response. If a parent does not respond after the follow-up, follow the approved internal instruction for deleting the waitlist form and update required documentation before deletion.