Preparation
Review the Google Business Profile rating, review count, recent and unanswered reviews. Verify that the review link works before distribution.
Draft and Approve
Write a short, friendly request that thanks families, invites honest feedback, and includes the verified link. Obtain client approval when required.
Distribute
Send the approved request through the designated parent-communication channels and record the distribution date in the tracker.
Monitor and Respond
Track new reviews and significant feedback. Respond warmly and professionally when assigned, escalating negative reviews before action.
Report
At month end, record total reviews, rating, positive reviews, items needing follow-up, and opportunities to improve the next campaign.