# Please Advise – Scholarship Campaign for Smarty Pants ELC
## Daily Cold-Lead Outreach
1. Contact cold leads by phone.
2. Aim for at least 10 calls each day.
3. Ask whether the family is still interested.
4. Record the call outcome and notes.
5. Update HubTasks or Worklenz with the progress.
## Post-Tour, Not-Enrolled Follow-Up
For leads who completed a tour but did not enroll:
1. Contact the lead by phone or email.
2. Ask why the family did not move forward.
3. Address concerns or objections when possible.
4. Update the pipeline status and notes in HubTasks or Worklenz.