Scope
This policy applies to all contractors of Company. It covers vacation leave, personal leave, sick leave, and emergency leave.
Audience
This policy is for virtual assistants contracted with Company so clients keep continuous support while personal needs are accommodated.
1. Advance Notice
Vacation and personal leave must be requested at least two weeks in advance. Sick and emergency leave should be reported to HR and the project manager immediately.
2. Submission Process
Submit all requests through the official VA Time Off Request Form. Include contractor name, email, leave type, dates, and reason.
3. Review & Approval
HR reviews each request with the project manager for coverage. A decision is communicated within 24 business hours by email. When a VA or ASC requests time off, the assigned Success Coach ensures coverage and confirms the plan with HR before approval.
4. Approval Criteria
Business and staffing needs are considered. Validity of the request is assessed for fair application. Sick leave exceeding 3 consecutive days may require a doctor’s note.
5. Changes to Approved Leave
Rescheduling, extension, or cancellation must be communicated immediately to HR and the project manager. HR responds within 24 business hours.
6. Denial of Requests
If denied, HR provides the reason. Contractors may propose alternative dates.
7. Compliance
Repeated failure to follow this process may result in a review of contractor status.