Verifying & Transferring Student Information from Brightwheel to Playground

# Verifying & Transferring Student Information from Brightwheel to Playground
 
Verifying & Transferring Student Information from Brightwheel to Playground
Purpose
To ensure that all student information in Playground matches the correct information stored in Brightwheel.
 
loom.com/share/e57b0ea6ee4248728c8a2bf...
 
## Step 1
Log in and Select Location
Log in to Brightwheel.
Confirm you are in the correct location (Murray).
Navigate to My School > Students.
Use the search bar to locate the student (e.g., Aiden).
Open the student’s profile.
Note: Brightwheel holds the correct information; Playground must be updated to match.
loom.com/share/e57b0ea6ee4248728c8a2bf...
 
## Step 2
Example Step with Loom Video
Example content here with loom.com/share/your-video-id. Add descriptive text to guide users.
 
## Step 3
Open Student Profile in Playground
Log in to Playground.
Select the correct location (Murray).
Search for the same student and open their profile.
 
## Step 4
Verify and Update Student Details
Compare details between Brightwheel and Playground.
Update Playground as needed to match Brightwheel.
Check the following:
✅ Birthday
✅ Address
✅ Enrollment Date (called Enrollment Date in Brightwheel vs. First Day of School in Playground)
 
## Step 5
Verify and Update Parent/Guardian Information
Review each parent/guardian’s contact details.
If duplicate accounts exist (e.g., same parent with two accounts), consolidate into one account.
Confirm phone numbers and emails:
If incorrect in Playground, copy from Brightwheel and update.
Return to the student’s profile after updating.
 
## Step 6
Check for Allergies and Medical Information
In Brightwheel, look for allergies or medical conditions listed on the student’s profile.
Update these fields in Playground under:
Allergies
Medications
Medical Conditions
Do not track Ethnicity or Doctor information.
 
## Step 7
Verify Emergency Contacts
In Brightwheel, go to the student’s Attachments section.
Locate the Admission Agreement document.
Go to Actions > Download the document.
On the first page, check for listed emergency contacts.
If none are listed, skip this step.
 
## Step 8
Add Emergency Contacts in Playground
In Playground, go to the student’s Family section.
Click Add > Guardian.
Enter:
Name
Relationship (found in the admission agreement)
Phone number (required)
Permissions: set to Authorize Pickup
Save the new contact.
 
## Step 9
Final Check
Make sure all fields in Playground match Brightwheel.
Confirm contacts, medical info, and enrollment dates are accurate.
Save all updates.
 
---
Use the organization’s approved password manager for all system access. Never place passwords, usernames, PINs, or access codes in this article, task notes, or chat.


Was this article helpful?